• Reservations
    At Colton House we would like to have no rules but this is not practical, so, to give guests peace of mind and to ensure their booking is secure we need to confirm that a reservation, whether by word of mouth, letter, e-mail, fax or telephone, is a legally binding contract. This means that we are obliged to provide accommodation and a guest is obligated to pay for it. Except where otherwise agreed we require a 50% deposit at the time of booking.


  • Cancellations
    If a guest has to cancel one or more nights stay with us (and for clarity moving, advancing or delaying a stay is considered as a cancellation) it is our aim to minimise the cost to them. If the room is re-let or 14 days notice is given then there is no charge and any money paid is refunded. If less than 14 days notice is given and we are unable to re-let the room then up to 50% of the cost of the stay will be charged. If less than 48 hours notice is give and we are unable to re-let the room then 100% of the cost of the stay will be charged. No matter when a cancellation is made we will always use our best endeavours to re-let the room.

    We advise guests to seek travel insurance to avoid potential loss due to unavoidable cancellations.

  • Age Limitation
    Colton House is suitable for adults only, and because of the nature of the place we accept no bookings for anyone less than 12 years of age.

  • Room Availability
    Guests should aim to arrive after 4 pm. and leave before 10.00am on the day of departure unless prior arrangements are made.

  • Smoking
    We are a non smoking establishment. Guests found to have smoked in the house will be asked to leave immediately with no possibility of refund.

  • Environmental and Social Responsibility Policy

    At Colton House we are comitted to working in a sustainable way. We undertake the following actions in order to achieve this..

    • We comply with the requirements of environmental legislation and approved codes of practice.
    • We continuously seek to improve our environmental and social performance
    • We reduce pollution, emissions and waste.
    • We reduce the use of energy, water and other resources.
    • We raise awareness, encourage participation and train employees in sustainable business practices.
    • We expect similar environmental standards from all suppliers and contractors.
    • We liase with the local community.
    • We have minimised our risks associated with social and environmental issues.
    • We jave joined the Green Tourism Business Scheme as an indicator of our sustainable practices.